Returns & Exchanges
At Bluenotes, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Whether you shopped online or in-store, we make the process simple and hassle-free to ensure your complete satisfaction.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.
Pack Your Items
Securely place the items in their original packaging with all tags attached, ensuring you include the packing slip provided in your original shipment.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location, or bring your items directly to any Bluenotes store for an instant exchange.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original method of payment within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing